Cancellations

CANCELLATION & RESCHEDULING POLICY

At Hoffman Fitness, I’m committed to providing every client with personalized, high-quality training and dedicated one-on-one time. Because each training session is reserved specifically for you, I ask that you please respect the following cancellation and rescheduling policy.

48-HOUR NOTICE

If you need to cancel or reschedule a personal training session, please provide at least 48 hours' notice whenever possible. With proper notice, your session can be rescheduled without penalty.

LATE CANCELLATIONS

Sessions canceled with less than 48 hours' notice may be charged the full session rate or counted as a used session if part of a prepaid training package.

NO-SHOWS

If you do not attend a scheduled training session and do not provide notice, the session will be charged at the full rate or counted as a used session.

EMERGENCIES & UNEXPECTED CIRCUMSTANCES

Life happens, and I understand that certain situations are beyond your control. Emergencies, sudden illness, and other unexpected circumstances will be considered on a case-by-case basis. Communication is always appreciated.

IF I NEED TO CANCEL

Your time matters too. If I need to cancel or reschedule your training session, you will not lose the session or be charged for it. We will work together to reschedule it for another mutually convenient time.

MUTUAL RESPECT

This policy isn't meant to make things difficult. It's simply there to protect the time reserved for each client and allow me to provide everyone at Hoffman Fitness with the attention and consistency they deserve.

Thank you for understanding and respecting my time, just as I will always respect yours.